SPA GUIDELINES

What to Bring

Customers having a Seaweed Bath treatment will be provided with towels, water and a choice of music to listen to. You are welcome to bring your own choice of CD if you prefer. No swimming costumes are required as your bathroom is completely private. You may choose to wear something if you are sharing with a friend! However there are no dedicated changing areas within the building. For maximum benefit from your bath we do not recommend the use of toiletries as you will wash off any natural oils. Personal preference on this matter is of course the best option.    

Customers having a Seaweed Bath treatment followed by another holistic treatment will be provided with a robe to allow a comfortable transfer from your bathroom to your treatment room. Please feel free to bring your own slippers as we do not provide these.

Don't forget we have a lovely little tea room which you can visit after or during you treatments. You can enjoy a range of loose leaf teas as well as the full range of speciality coffees and delicious scones and traybakes. A visit here will complete your experience at SOAK Seaweed Baths!

Health
Please advise us of any health conditions that you may have, and details of any operations you may have been through in the last six months. 

Etiquette
SOAK want you to enjoy your visit and want to ensure it is a peaceful, relaxing and enjoyable treatment. With this in mind, we ask our customers to be aware of their fellow guests and to be respectful towards them. As a courtesy to other customers, please switch off your mobile phone when entering SOAK. SOAK is unisex - there are no separate female and male areas. SOAK Seaweed Baths and Spa Treatments are strictly for over 16’s unless accompanied by an adult. 

Arrival Time
Our clients are advised to arrive 10 minutes prior to their Spa appointment beginning. We have a busy schedule here at SOAK and unfortunately if clients are late we may have to deduct time from the duration of the appointment.

Cancellation Policy
If you must cancel an appointment, please give us at least 72 hours’ notice for group bookings and 48 hours for individual appointments. Please note that there is a cancellation fee of 50% if the cancellation is made less than 48 hours prior to the booking. No shows will be charged 100% of applicable costs. Please contact us directly for further related queries.

SOAK Seaweed Poducts

Give yourself or someone you love the gift of our natural seaweed poducts, available in our shop or on line. Gift Vouchers can be purchased at the counter, over the phone or from our website. Visit our on line shop.